Supporting businesses through transformation using our real-world experiences and commitment to creating meaningful impact.
Our servicesAbout us
Ibex has a different approach to consultancy because we are not consultants!
We are a committed group of highly skilled individuals, with years of subject matter expertise.
We are passionate about solving business challenges. All our associates have extensive hands-on experience of transformation and have the battle scars of failure when change is forced and not a collaboration, hence our ethos is WITH YOU, NOT TO YOU!
We have a wealth of experience across multiple sectors, delivering large scale transformations, mergers and acquisitions. All gained from practical real-world experience – not consultancy theory.
- RESOURCE People are the most valuable resource. Our model factors the people element. We support people through change at all levels from C level strategic development down the organisation. Our team has extensive experience at supporting the business and people through change.
- PROCESS Our team is highly skilled in process reengineering using Six Sigma and Lean methodology coupled with Systems Thinking. We have a proven record in delivering effective process design to remove waste and add value.
- TECHNOLOGY Technology is often a key factor in transformations. The Technology leaders in our team focus on bringing the right solution at the right time. Ensuring the latest technological advances are adopted where appropriate. A wealth of experience across multiple sectors enables effective design and deployment of the right solution.
- INFORMATION Technology is often a key factor in transformations. Without information a business cannot function correctly. From executive information to operational detail, we bring an understanding and capability to support businesses develop their information capacity. We bring considerable C level experience, process understanding and data insight knowledge to develop the right approach.
Our services

Fractional CIO/CTO
Fractional CIO services offer cost-effective access to top-tier strategic technology leadership, driving innovation and optimising IT resources for your business's success. Gain the expertise of a seasoned CIO without the full-time commitment.

Digital Transformation
Business transformation paves the way for increased efficiency, cost savings, and competitive advantage. Embrace change to stay agile, meet customer demands, and secure a prosperous future for your company.

Business Process Reengineering
Business Process Reengineering revitalises your organisation by streamlining processes, reducing costs, and enhancing productivity. Embrace transformation to achieve efficiency and stay competitive in today's dynamic business landscape.

Target Operating Models
Defining your target operating model provides clarity and alignment, ensuring efficient resource allocation and enhanced decision-making. It's the roadmap to achieving organisational excellence and sustainable growth.

Transformation Management Office
Implementing a Transformation Management Office centralises strategy execution, ensuring seamless coordination, accountability, and successful change outcomes. It's the key to driving complex transformations with precision and agility.

Programme Management
Programme Management delivers cohesive oversight, enabling organisations to achieve strategic objectives, mitigate risks, and optimise resource utilisation. It's the catalyst for successful, large-scale initiatives.

Project Management
Project Management ensures projects are completed on time, within budget, and with high quality, leading to improved efficiency and customer satisfaction. It's the cornerstone of successful project delivery and business success.

Contract Management
Effective Contract Management minimizes risks, enhances compliance, and maximizes vendor relationships and fostering cost savings. It's the key to turning contracts into strategic assets for your organisation.
Meet the team

Melanie Foster
Strategic Director & Co-FounderAuthentic leader with progression of advancement over 18 years within Collections & Recoveries, ultimately leading group-wide functions across 12 countries for a €270m financial services company.

Jim Stott
Technology Director & Co-FounderPrevious Executive team member representing Change and Technology within the UK's largest Mortgage Outsourcer with over £65b assets under management.